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Accessibility statement

Last updated: 6 November 2026

LetSort is run by ToggleKit Ltd. We aim to meet WCAG 2.2 level AA on this website and in the signed-in web app. We do not claim to meet all of it yet. This page says what we test, what we know is wrong, and what we have not tested.

What we test

These checks run on every public page and every signed-in page each time we change the code. If one fails, the change does not go live.

  • WCAG 2.2 AA rules, using an automated tool called axe-core
  • One main heading on each page, with no heading levels skipped
  • A skip link as the first thing the Tab key reaches
  • No sideways scrolling at 320 pixels wide
  • A page title of its own on each page

Automated tools find only some problems, so we also read the code against the WCAG criteria. We last did this in November 2026.

In November 2026 we also listened to the main public and signed-in pages with VoiceOver, the screen reader on Mac, in Safari. We fixed what was unclear. This used a test account with no HMRC connection.

Problems we know about

  • PDF documents that LetSort makes, such as written statements, Section 8 notices and reports, are not tagged. A screen reader cannot find their headings or tables.
  • Evidence photos are described by date only.
  • Sending anything to HMRC needs a sign-in from the last 30 minutes, for security. You cannot change this limit. The filing page tells you about it, and figures you have saved stay saved.
  • The signed-in app has no search or site map, so you can reach some pages by one route only.

What we have not tested

  • Sending a filing to HMRC with a screen reader. We tested the filing pages only up to that step.
  • Hearing error messages with a screen reader
  • Other screen readers, such as JAWS, NVDA and TalkBack
  • A full test of the signed-in journeys by keyboard only, by a person
  • Voice control, and high contrast modes
  • The mobile app, beyond automated code checks. It is for property visits and evidence, and does not file with HMRC.

Tell us about a problem

If something does not work for you, or you need information in another format, email hello@letsort.co.uk.